Your Subscription

Your Subscription

Current Plan

Go to Subscription in the sidebar to see your current plan, its features, and your billing cycle. If your agency uses internal billing (no Stripe), you see your assigned plan without payment details.

Usage Tracking

The subscription page shows your current usage against plan limits:

• Contacts — current contact count vs. limit
• Users — current team member count vs. limit
• Forms — current form count vs. limit
• Automations — current automation count vs. limit

Limits set to "unlimited" show no usage bar.

Subscription Statuses

• Active — your subscription is current and all features are available (shown in green)
• Trialing — you are in a free trial period (shown in blue). Features are fully available until the trial ends.
• Past Due — a payment failed but your subscription is still active. Update your payment method to resolve. (Shown in amber.)
• Unpaid — multiple payment attempts have failed (shown in red)
• Cancelled — your subscription has been cancelled. You retain access until the end of the current billing period. (Shown in gray.)
• Internal — your agency has assigned this plan directly without Stripe billing (shown in green)
• Pending Payment — checkout was started but payment is not yet confirmed (shown in red)

Cancellation

Click Cancel Subscription to cancel. Your subscription remains active until the end of the current billing period — you are not charged again, but you keep full access until the period ends. You can Resume at any time before the period ends to undo the cancellation.